Privacy Notice

Who we are

A&D Painters and Decorators is an owner-operated painting and decorating business based in Kilburn, London NW6. We are the data controller for the information you provide to us.

Any questions about this notice, please contact us at office@adpaintersdecorators.co.uk.

What we collect

When you contact us or request a quote, we collect the details you give us — typically your name, phone number, email address, property location and details of the work you'd like done.

How we use it

We use your information only to:

• respond to your enquiry and arrange a visit;
• prepare and discuss a quotation;
• carry out and manage any work you ask us to do;
• keep records of work for our own business administration.

We do not sell your information, and we do not share it with third parties for marketing.

Lawful basis

We process your information to take steps at your request before entering into a contract, to perform a contract with you, and for our legitimate interest in running and administering the business.

How long we keep it

We keep enquiry and customer records only as long as needed for the work and for our legal and accounting obligations.

Sharing

We may share limited information where necessary — for example with a tradesperson assisting on a job, or where required by law or for insurance or accounting purposes.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To do so, contact office@adpaintersdecorators.co.uk.

Complaints

If you have a concern about how we handle your information, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website does not use tracking or analytics cookies. If we add analytics in future, we will update this notice and add appropriate consent notices.

Changes

We may update this notice from time to time. The current version is always the one published here.

Last updated: 2026.